Frequently Asked Questions running
If the article you ordered does not fit, you can exchange it. Return the shirt in its original packaging to our post office box (Postbus 147, 5900 AC Venlo). For the sake of completeness, add a note to the envelope with your name and address and of course the size you want. We will then return this size (if available) to you. It is also possible to exchange the shirt in our office. This is located at Koninginnesingel 14 in Venlo and is open Monday to Friday from 8:30 to 17:30.
How can I submit my cancellation?
A cancellation can be submitted by sending an e-mail to email@example.com. You will subsequently receive a message from us that your submission has been cancelled. Participants who cancel their registration with us by 30 Juni 2021 latest will be eligible for reimbursement of the registration fee (in accordance with the general terms and conditions).
It is no longer possible to cancel your registration. Through our guestbook you can get in touch with participants who are still looking for a starting permit and transfer your race number via this form.
I wish to change my distance/event. Is this possible?
It is possible to change your distance as long as the distance you want to change is not full yet. Send an email to firstname.lastname@example.org.
Is there a waiting list when an event has reached its limit?
There will not be a reserve list. We bear cancellations in mind upon determining the maximum amount of registrations. If you did not manage to get a starting number, you can ask via our guest book.
Will there be a late registration?
It is not possible to physically register on Friday 17 September, Saturday 18 September and Sunday 19 September at the Ewals Cargo Care pavilion in Julianapark. Late registration is possible up to and including Friday 28 March via the online form below. View the late registration rates here . Please note: late registration is possible up until the relevant distance is full.
How can I transfer my race number to another runner?
It is possible to transfer your race number to another participant via a form that comes online at the beginning of September, in accordance with our general terms and conditions, is also the only way to transfer your race number. The name of the original participant will be printed on the race number, however the new participant will be named in the results list with their own name. Please note: with ‘check registration’ the new name is not displayed.
It is important to know that you can transfer the starting number only once and it is not possible to change the distance. Koenen & Co Business Run participants cannot transfer their starting number. This data can only be changed by the Koenen & Co Business Run contact person.
The new participant must fill out the transfer form. Here you require have a number of data from the current participant, namely the race number, the postcode and the place of birth. The organisation will never share participant data, or mediate between participants with regards to the transfer.
You will be charged €3,- for the transfer via a single automatic payment. You will receive a confirmation mail of the transfer after the transfer procedure has been completed.
Finally, the participants need to ensure that the race number is supplied to the correct (new) participant, it is not possible to submit an address change for this.
Will my race package be sent to me?
You can check this by using the control forms below. You only have to enter your e-mail address, country, postcode and date of birth and then you can see with one click if your race package will be sent to you and if you have made additional orders.
Check form registration Weir Venloop 2021
Where and when can I collect my race number?
Race numbers awaiting collection will be at the Ewals Cargo Care Paviljoen in Julianapark. Runners can attend on:
- Friday 17 september between 12:00 – 17:00
- Saturday 18 September between 12:00 – 17:00
- Sunday 19 September between 09:30 – 14:00
Julianapark is located between Deken van Oppensingel and Burgemeester van Rijnsingel in Venlo.
When can I expect my race number to arrive by post?
The race numbers will be sent in the two weeks before the Weir Venloop 2021
Can I have my starting number sent to me?
If your race starting number is not being sent to you, but you want this, you can order this option in our web store up to and including 19 August 2021
Can I accompany my child during the Bambino Run and Child Run?
Yes. Parents are allowed to run with their child or children during the Bambino Run and the Child Run. Parents may not accompany children of seven years of age or older, i.e. Kids Run participants in older age categories.