Frequently Asked Questions

How can I submit my cancellation?

A cancellation can be submitted by sending an e-mail to inschrijven@venloop.nl. You will subsequently receive a message from us that your submission has been cancelled. Participants who cancel their registration with us by 31 December 2016 latest will be eligible for reimbursement of the registration fee (in accordance with the general terms and conditions).

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I wish to change my distance/event. Is this possible?

No, it is not possible to change your current registration. However, it is possible to register for your desired event (if the registration of this is still open) and subsequently cancel your first registration.

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Is there a waiting list when an event has reached its limit?

There will not be a reserve list. We bear cancellations in mind upon determining the maximum amount of registrations. If you did not manage to get a starting number, you can ask via our guest book or become a Fanloper.

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Will there be a late registration?

Limited late registration will be possible on Friday 24 March (14.00-20.00), Saturday 25 March (11.00-18.00) and Sunday 26 March (09.30-11.00) at our registration office at Julianapark in Venlo. The number of available race numbers via late registration is limited and it is not possible to reserve race numbers in advance. Late registration will only take place for the G-loop, all youth races and the 5 km.

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How can I transfer my race number to another runner?

It will be possible to transfer your race number to another participant by using an online transfer form. The transfer form will be online on our website in March 2017. This, in accordance with our general terms and conditions, is also the only way to transfer your race number. The name of the original participant will be printed on the race number, however the new participant will be named in the results list with their own name. Please note: with ‘check registration’ the new name is not displayed.

It is important to know that you can transfer the starting number only once and it is not possible to change the distance. Koenen & Co Business Run participants cannot transfer their starting number. This data can only be changed by the Koenen & Co Business Run contact person.

The new participant must fill out the transfer form. Here you require have a number of data from the current participant, namely the race number, the postcode and the place of birth. The organisation will never share participant data, or mediate between participants with regards to the transfer.

You will be charged €2.50 for the transfer via a single automatic payment. You will receive a confirmation mail of the transfer after the transfer procedure has been completed.

Finally, the participants need to ensure that the race number is supplied to the correct (new) participant, it is not possible to submit an address change for this.

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Can I transfer my start package to a different walker?

You can transfer your Venloop Walk start package to someone else upon receipt. You are not required to inform the organisation of this.

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Can I swap my functional running shirt?

Yes, it is possible to swap the running shirt that you have been issued (while stocks last).

This can be done in two different ways. Firstly, you can swap the shirt at the WeirVenloop office in Venlo (refer to contact page for our visiting address). Secondly, you can return the shirt to our postal address (see also the contact page for this). Ensure in the latter case that you clearly state which size you would like to receive from us. It is often smart to contact us in advance to ensure that the size that you desire is still in stock.

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What is the finishing time limit during the Venloop Walk?

All walkers and wheelchair users taking part in the Venloop Walk must reach the finish before 17.00 hrs on Saturday 25 March 2017.

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Can I accompany my child during the Bambino Run and Child Run?

Yes. Parents are allowed to run with their child or children during the Bambino Run and the Child Run. Parents may not accompany children of seven years of age or older, i.e. Kids Run participants in older age categories.

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Will my race package/ starting number be sent to me?

You can check this by using the control forms below. You only have to enter your e-mail address, country, postcode and date of birth and then you can see with one click if your race package/starting number will be sent to you and if you have made additional orders.

Check form registration Weir Venloop 2017
Check form registration Venloop Walk 2017

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Where and when can I collect my race number?

Race numbers awaiting collection will be at the Ewals Cargo Care Paviljoen in Julianapark. The possibility to attend varies for runners and walkers.

Walkers can attend on:
Friday 24 March between 14:00 – 20:00

Runners can attend on:
Friday 24 March between 14:00 – 20:00
Saturday 25 March between 11:00 – 18:00
Sunday 26 March between 09:30 – 14:00

Julianapark is located between Deken van Oppensingel and Burgemeester van Rijnsingel in Venlo.

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Can I have my race package/ starting number sent to me?

If your race package/starting number is not being sent to you, but you want this, you can order this option in our web store up to and including 1 March 2017.

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When can I expect my race number to arrive by post?

The race numbers will be sent in the two weeks before the Weir Venloop 2017 .

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What if I don’t receive my starting number on time?

First check the check form to see if your race package/ starting number will be sent (see question above). If you are definitely getting it sent to you, but have not received it on time by post, contact the Trouble Desk at the Ewals Cargo Care pavilion in Julianapark.

Walkers can attend on:
Friday 24 March between 14:00 – 20:00

Runners can attend on:
Friday 24 March between 14:00 – 20:00
Saturday 25 March between 11:00 – 18:00
Sunday 26 March between 09:30 – 14:00

Julianapark is located between Deken van Oppensingel and Burgemeester van Rijnsingel in Venlo.

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I have a question that is not answered here, what should I do?

If you cannot find an answer to your question, send an e-mail to info@venloop.nl.

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