Frequently Asked Questions

How can I submit my cancellation?

A cancellation can be submitted by sending an e-mail to inschrijven@venloop.nl. You will subsequently receive a message from us that your submission has been cancelled. Participants who cancel their registration with us by 31 December 2016 latest will be eligible for reimbursement of the registration fee (in accordance with the general terms and conditions).

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I wish to change my distance/event. Is this possible?

No, it is not possible to change your current registration. However, it is possible to register for your desired event (if the registration of this is still open) and subsequently cancel your first registration.

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Where and when can I collect my race number?

Race numbers awaiting collection will be at the Ewals Cargo Care Paviljoen in Julianapark. The possibility to attend varies for runners and walkers.

Walkers can attend on:
Friday 24 March between 14:00 – 20:00

Runners can attend on:
Friday 24 March between 14:00 – 20:00
Saturday 25 March between 11:00 – 18:00
Sunday 26 March between 09:30 – 14:00

Julianapark is located between Deken van Oppensingel and Burgemeester van Rijnsingel in Venlo.

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How can I transfer my race number to another runner?

It will be possible to transfer your race number to another participant by using an online transfer form. The transfer form will be online on our website in March 2017. This, in accordance with our general terms and conditions, is also the only way to transfer your race number. The name of the original participant will be printed on the race number, however the new participant will be named in the results list with their own name.

It is important to be aware of the fact that you can only transfer the race number once. Participants in the Koenen and Co business run cannot transfer their race number. It is also not possible to change distances.

The new participant must fill out the transfer form. Here you require have a number of data from the current participant, namely the race number, the postcode and the place of birth. The organisation will never share participant data, or mediate between participants with regards to the transfer.

You will be charged €2.50 for the transfer via a single automatic payment. You will receive a confirmation mail of the transfer after the transfer procedure has been completed.

Finally, the participants need to ensure that the race number is supplied to the correct (new) participant, it is not possible to submit an address change for this.

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Can I transfer my start package to a different walker?

You can transfer your Venloop Memory Walk start package to someone else upon receipt. You are not required to inform the organisation of this.

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Will there be a late registration?

Limited late registration will be possible on Friday 24 March (14.00-20.00), Saturday 25 March (11.00-18.00) and Sunday 26 March (09.30-11.00) at our registration office at Julianapark in Venlo. The number of available race numbers via late registration is limited and it is not possible to reserve race numbers in advance. Late registration will only take place for the G-loop, all youth races and the 5 km.

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Can I swap my functional running shirt?

Yes, it is possible to swap the running shirt that you have been issued (while stocks last).

This can be done in two different ways. Firstly, you can swap the shirt at the WeirVenloop office in Venlo (refer to contact page for our visiting address). Secondly, you can return the shirt to our postal address (see also the contact page for this). Ensure in the latter case that you clearly state which size you would like to receive from us. It is often smart to contact us in advance to ensure that the size that you desire is still in stock.

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When can I expect my race number to arrive by post?

The race numbers will be sent in the two weeks before the Weir Venloop 2017 .

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Hoe laat mag ik uiterlijk finishen tijdens de Venloop Memory Walk?

Alle wandelaars en rolstoelers van de Venloop Memory Walk dienen op zaterdag 25 maart 2017 vόόr 17.00 uur te finishen.

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Mag ik met mijn kind meerennen tijdens de Bambinoloop en Kinderloop?

Ja, bij de Bambinoloop en de Kinderloop mag een ouder meerennen. Bij kinderen van 7 jaar of ouder, oftewel deelnemers van de Kidsrun, is dit niet toegstaan.

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